Process serving levels explained

How quickly will we handle your process serving order?

InfoTrack allows you to order personal process serving for any address in the United States. This article explains our service levels and associated deadlines.


Regardless of the selected service frequency, your assigned process server will make up to five attempts to effect service. If service is not effectuated after five attempts, you will receive a non-service report and be presented with the option to purchase additional attempts.


When placing your order, you may choose between two frequency options:

  • Standard / Three Day—Your server will make the first attempt within three business days of receiving your order, and then make a minimum of one attempt every three days after that (up to five total).
  • Rush / One Day—If we receive your order before noon (12 p.m.) in the time zone of your service target, the first attempt will be made the same day. The first attempt on orders received after noon (12 p.m.) will be made the next day. Attempts will be made every subsequent day (up to five total).
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